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Returns & Exchanges
At Native Pet, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
1
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
2
Print Your Label
Select the items you wish to send back and download your prepaid shipping label provided by our system.
3
Pack Your Items
Place the items in their original packaging with all tags attached to ensure a smooth inspection process.
4
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing